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Tag: Customer Relations [ All ]

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  Title Copies
Award Winning Customer Service: 101 Ways to Guarantee Great Performance 
Year: 2007 
ISBN: 0814474543 
ISBN 13: 9780814474549 
Call No: 658.8
EVE
2007 
 1 
Customer Service : Skills for Success 
Edition: 5 
Year: 2012 
ISBN: 0073397113 
ISBN 13: 9780073397115 
Call No: 659.2 LUC 2012 
 2 
Customer Service: Building Successful Skills for the Twenty-First Century 
Edition: 3 
Year: 2004 
ISBN: 0072938056 
ISBN 13: 9780072938050 
Call No: 658.812 LUC 2005 
 2 
It's All About Service: How to Lead Your People to Care for Your Customers 
Edition: 1 
Year: 2005 
ISBN: 0471716758 
ISBN 13: 9780471716754 
Call No: 658.8
PEL
2005 
 1 
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits 
Edition: Special ed. 
Year: 2009 
ISBN: 0814413331 
ISBN 13: 9780814413333 
Call No: 658.81
GOO
2009 
 1