Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits

Type

Book

Authors

Goodman, J. A. ( John A. Goodman )

ISBN 13

9780814439050

Category

General [ Browse Items ]

Publication Year

2019

Publisher

HARPERCOLLINS PUBLISHERS LTD

Number of Copies

Library	Accession‎ No	Call No	Copy No	Edition	Location	Availability
Main	1062	658.812 GOO 2019	1			Yes

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